Exchange Policy:

The product will be exchanged under following criteria:

  • Damaged
  • Dimensions are not as specified

For exchange, products should be 

  • In the same condition as it was dispatched
  • Returned with the original packing
  • Should not be further damaged
  • Returned with all the contents that were dispatched


Customer will bear the cost of sending the package back to Epoque 

The exchange policy will not be applicable for Sale products

Refund Policy:

No refunds will be processed for Cash on Delivery orders.