Return & Exchange Policy
Exchange Policy:
The product will be exchanged under following criteria:
- Damaged
- Dimensions are not as specified
For exchange, products should be
- In the same condition as it was dispatched
- Returned with the original packing
- Should not be further damaged
- Returned with all the contents that were dispatched
Customer will bear the cost of sending the package back to Epoque
The exchange policy will not be applicable for Sale products
Refund Policy:
No refunds will be processed for Cash on Delivery orders.